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Roger Savage

Alert Alarm Hawaii / National Fire Protection
The thing I really value about Hawaii National Bank is the personal banking relationship they've maintained.

About the Entrepreneur

For 60 years and counting, locally-owned and operated Alert Alarm Hawaii has been dedicated to protecting island homes and businesses, growing from just two employees on one island to become the largest security company in the state and 26th largest in the country. They run the only local monitoring center open all day, every day, so customers are helped by employees right here in Hawaii who know the neighborhoods they service.
In 2019, Alert Alarm acquired National Fire Protection, and are expanding to include fire suppression systems, as well as increased video analytics and video monitoring. Alert Alarm is always looking for new ways to not only help police departments and reduce crime, but to give island residents peace of mind.

More with Roger

What is something that might surprise people about the alarm business or Alert Alarm in particular?

Alert Alarm is the best security system monitored locally. The majority of our competitors actually monitor with third-party call centers on the mainland. Pronouncing the streets here is very challenging, and that is something we are very good at because we have local employees who really know the neighborhoods, and they know the families and the schools.

Why is having a good banker so important?

The thing I really value about Hawaii National Bank is the personal banking relationship they've maintained. When there is an issue or question about a transaction, I can call my representative and they can get an answer to me immediately.

How has Hawaii National Bank helped grow your business?

Hawaii National Bank helped us through the process of finding a new location, and financing the construction of our new facility when we relocated it. We looked for a bank that had local community relationships, knowledge and expertise, and Hawaii National Bank was our choice.

What surprised you about Hawaii National Bank?

The number of locations. The bank is larger than you would think. Also, the technology they provide to their end-users and customers is outstanding. Hawaii National Bank has addressed and grown with the market with their online services and the technology they deploy in all of their branch offices and their headquarters.
Alert Alarm is the best security system monitored locally. We have local employees who really know the neighborhoods, and they know the families and the schools.
Roger Savage
Alert Alarm

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