How do you balance work and family?
Balancing work and family life is difficult but it’s made much easier living
here in Hawaii. Being able to have my own practice, I can make changes to my
schedule, and I have a nursery here where I’ve raised all three of my children.
What is the one thing you wish you knew when you were starting your business?
There are a lot of things I wish I had known prior to starting our business. I
wish they had taught business classes in medical school. They don’t prepare you
for handling staff, for how to apply for a loan or even who to approach to get
money to buy a practice or start your own practice.
What are the most important qualities to look for as a business owner when choosing a bank?
What I look for is a bank with people that are going to care about our success
as individuals and as a business. We had applied for two business loans on the
mainland prior to moving here and were denied. When we moved to Hawaii we got in
touch with Hawaii National Bank and were able to get our loan even though, to be
honest, we had very little in terms of a solid foundation. But they believed in
us, and that was extremely important. They continue to believe in us. They
support us every step of the way, in our renovations and our mortgage for our
I love the accessibility of every person I have worked with at Hawaii National
Bank. As soon as I send an e-mail, they write back, they call back, they follow
up to make sure my questions have been answered. They make us feel as if we are
their only company, and we’re a very small business compared to some of their
businesses. They take the time to help us, and that’s important in a bank.